We build patient engagement platforms for specialist clinics in Singapore — automating the workflows between your clinic management system and the patients who rely on you.
Talk to usApexTruss Pte. Ltd. is a Singapore-based healthcare technology company that designs and implements digital patient engagement platforms for specialist clinics. We integrate directly with your existing clinic management system to automate the communication and administrative workflows that consume your staff's time — so they can focus on patient care.
Our platforms are purpose-built for the way Singapore clinics actually operate: multi-branch rosters, insurance verification across multiple providers, PDPA compliance, and the reality that most patient communication happens on WhatsApp.
Patients see their real-time queue position and estimated wait time — pulled live from your CMS. No more reception fielding the same question all day.
Automated check-ins via WhatsApp after procedures — pain level collection, care reminders, and instant escalation to the nurse if a patient reports high pain.
Move from personal phone numbers with rate limits to WhatsApp Business API — unlimited messaging, template automation, and full audit trail. No more 6-hour blocks.
Auto-assemble data from your CMS for the five most common insurance query types. Doctor reviews and approves — no drafting from scratch.
Generate clinic-branded medical certificates and invoices from your visit data. Delivered digitally to patients via WhatsApp — hard copies only when needed.
Revenue, patient volume, follow-up compliance, no-show rates — pulled from your CMS in real time. No more asking admin for numbers at month-end.
Direct integration with your clinic management system — Hummingbird, Clinic Assist, and others. Patient records, appointments, and billing data flow into the platform without double-entry.
Appointment reminders, queue updates, document delivery, and two-way patient conversations — all through WhatsApp Business API with no rate limits and full compliance.
Built for clinics with multiple locations. Doctor roster management, cross-branch patient records, travel time blocking, and branch-specific analytics.
Symptom collection sent via WhatsApp before the appointment. Responses flow to the doctor's dashboard so they can prepare before the patient walks in.
Our AI extracts and assembles clinical data. It never interprets, diagnoses, or generates medical opinions. The doctor is always in control of clinical decisions.
The same platform adapts to ENT, orthopaedics, dermatology, cardiology, or general practice. Procedure codes, follow-up protocols, and workflows are configured — not coded.
Full consent management, data access controls, and patient data rights built into the platform.
Architected as a third-party vendor under the Health Information Act. Health data handling follows HIA requirements.
Every data access and mutation is logged with seven-year retention. Complete traceability for regulatory review.
Multi-layer data isolation ensures clinic A can never access clinic B's data. Enforced at the database level, not just the application.
We work with specialist clinics and GP practices in Singapore. If you're spending too much time on WhatsApp, chasing follow-ups manually, or fielding the same patient questions every day — we should talk.
WhatsApp us600 North Bridge Road
#11-06 Parkview Square
Singapore 188778
ApexTruss Pte. Ltd.
UEN: 202616461M